A privately owned, government-licensed inbound tour operator. The name 和易 pairs harmony with ease — that's the standard.
In 2020, we launched HeartEase (Heyi) — an international brand created to bring foreign travelers to Jiangxi.
A few months later, the borders closed.
Across the province, agencies shut their doors.
We're still here.
Not through luck, and not through a bailout. We're privately owned — no state backing, no parent company, no safety net. When the work dried up, the only people who could save us were ourselves.
Behind HeartEase stands Jiangxi Shenzhou International Travel Agency, founded in 2002 to run domestic tours for Chinese travelers. Over eighteen years it had built something a closed border couldn't take away: relationships with people who knew, first-hand, exactly how we work.
When travel came back, so did they. In August 2025, the Nanchang Municipal Bureau of Culture and Tourism published its official ranking of the city's travel agencies by the number of inbound tourists they received.
Jiangxi HeartEase was #1.
A ranking is only a number. What it really says is that a private, independent agency, with no institutional backing, received more inbound travelers than any other operator in the city. It took twenty-four years of doing what we said we would do.
Now we're offering that same standard directly to individual travelers.
Same guides. Same relationships. Same refusal to cut corners.
Just a new way in.
Four working promises to every traveler — and the day-to-day baseline our guides, drivers and ops planners work to.
Our itineraries describe real conditions: weather windows, road conditions and seasonal differences, so you know what to expect before you go.
The guide named on your booking leads your trip; if a change is ever needed, we confirm it with you in advance.
Drivers, guides and family-run partners are paid in full and on time — lasting relationships are what keep the work good.
No shopping stops; optional extras are explained up front and genuinely optional.
Curated thematic journeys — porcelain, tea, ecology, heritage and craft — built around a single subject and led by specialist guides.
View detailsFree Independent Traveler bookings — bespoke itineraries for solo travelers, couples and small private parties.
View detailsCurated departures distributed through verified OTA channels — our own itineraries, our own ground operations, OTA-facing booking.
View detailsMeetings, incentives, conferences and exhibitions — corporate group logistics across the Jiangxi region.
View detailsStudy tours and academic programs for schools and universities — porcelain, ecology, heritage and language immersion in Jiangxi.
View detailsPartner-agency block bookings, pre-formed groups, alumni trips and special-interest tours operated on behalf of overseas trade partners.
View detailsDeep-cultural itineraries focused on Jiangxi heritage — Confucian academies, Buddhist mountains, Hakka villages and intangible-heritage workshops.
View details







In-house ops planners, supplier liaison, finance and tour fulfilment.
Direct-traveler enquiries, partner accounts, after-trip care.
Salaried, full-time lead guides across our working languages.
Specialist regional and language guides on call.
Languages beyond Mandarin & English available via specialist freelance pool — confirm at booking.
Join our team

China Association of Travel Services (中国旅行社协会)
Selected by CATS, China’s national industry body for travel services, in its 8th edition Travel Service Cases. Cited under "Premium Inbound Tourism Service Cases" (优秀入境旅游服务案例). Published October 28, 2025.
China Association of Travel Services (中国旅行社协会)
Same CATS publication, cited additionally under "Premium Recuperation Service Cases" (优秀康养旅游服务案例) — one of a small number of agencies recognized in two categories. Published October 28, 2025.
Nanchang Municipal Bureau of Culture and Tourism
Official ranking by inbound tourist reception volume · published August 2025
Issuing bodies — to be updated
Multiple provincial-level recognitions held by Jiangxi Shenzhou Int'l. Full list with dates and sources to be supplied.
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